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Find out how our process Can guide you
Expert planning, thoughtful engineering, and skilled craftsmanship are at the heart of everything we do at Audio Video. From the moment you step into our showroom to the final installation of your custom smart home system, we’re committed to delivering an exceptional experience at every stage.
Visiting our showroom is the best way to see, touch, and experience the technology that can transform your home. Explore fully functioning displays, compare audio and video performance side by side, and get inspired by real-world setups designed to spark ideas for your own space. Our team is ready to guide you through live demonstrations, answer questions, and help you envision how each solution fits your lifestyle.
Whether you're exploring options with a knowledgeable team member, hosting an in-home consultation with one of our technicians, or watching your project come to life through careful design and integration, our passion for quality shows in every detail. From start to finish, you can count on personalized service, technical excellence, and a seamless process tailored to your lifestyle.
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Consultation
When planning for technology, it is never too early to engage us for a consultation. Early engagement allows for better planning, collaboration with other trades, and more options. To get started, schedule an appointment with our team. During this initial meeting we will discuss the details of your project, review what you would like to do along with plans, answer any questions you have, and start determining a budget and scope of work to aid us in the next step in our process, design and engineering.
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System Design
During the system design step, our team is working from construction plans and your approved scope of work to complete a comprehensive design within budget. Along with a full set of design documentation, we are typically collaborating with your builder, designer, and other trades to ensure our work is well thought out and captures any changes as they arise. Through our process, you can feel confident that we’re creating a custom solution that will give you the best experience possible.
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Project Management
Once we’ve determined a scope of work and created the design documentation that will support the installation, our project management team will coordinate with your build team and various trades working in your home or business to understand everyone's needs. They'll communicate with our internal teams and vendor partners to facilitate the completion of our work on time and on budget. At Audio Video, we understand the importance of delivering on schedule.
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Programming
Making sophisticated technology easy to use and simple for any user requires advanced work on the back end. Control systems bring together sub-systems such as audio/video, media, lighting, and more. Each system speaks a different language, but our programmers translate everything together so it speaks one language and can be controlled easily. Even with great equipment, the programming ultimately determines the intuitive operation. Our programmers balance the technical know-how with the human element so it's easy to use.
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Service and Support
We want to ensure that you receive the best customer experience, but that doesn’t just end when your system is installed. Technology changes over time and can often require service or maintenance to continue operating at its best. We are your technology partner and are here to help with everything from maintaining your existing system to helping you optimize with the latest technology available. We are always here to provide expert advice, quality service, professional installation, and the best experience possible.